About Your Scan
Do I need a deposit to secure the booking?
Yes, all bookings require a non-refundable £20 deposit before the appointment is secure. You will not be entitled to a refund if you cancel or amend a booking.
How can I prepare for my baby scan?
Drink plenty of water before coming for your baby scan. It can help to make the amniotic fluid clearer. Also if it’s early in your pregnancy the fuller your bladder the better the ultrasound results we can obtain. It is suggested that perhaps having a snack or fruit juice an hour prior to the scan may make the baby a little more active. It is advisable to wear loose, comfortable clothing. There are no other specific things you need to do to prepare, simply relax and enjoy your experience!
When is the best time to have a 3D/4D baby scan?
From 14 weeks we can do 3D/4D scans right up until birth. Generally between week 24 and week 30 your baby’s face will be developed and visible during the scan. However women choose to have their scans at different stages throughout the pregnancy.
Do you have toilets?
Yes, we have toilets on site, you don’t need to worry about drinking too much water!
Is it necessary to book an appointment?
Yes, it is essential to book an appointment.
How many people can I bring?
No limit within reason at Ashton. We suggest a limit of 3 guests at Manchester. Please give us a call if you are unsure.
I am under 18 can I have a scan?
Unfortunately we are unable to scan anyone who is not over 18.
How long will my appointment be?
You should give yourself about 30minutes for your appointment but sometimes if if baby is not cooperating it may take longer.
What can affect my scan?
There are several elements which can affect the quality of your images, amongst others they are BMI, position of baby and position of placenta. These are outside of Lollipop Baby Scans’ control.
What if you cannot get images due to factors which are out of Lollipop’s control i.e. high BMI, position of baby, position of placenta?
There will be no refunds offered if it is not possible to obtain images during a scan. If you are between 24-30 weeks you will be offered a rescan.
Are children allowed?
Yes, children are very wecome.
Important things to note for your scan
- Please arrive 10 minutes before your appointment. You will need to complete a form before the scan.
- All appointments will end at their scheduled time so that the next woman is not delayed.
- Should you wish to rearrange or cancel your appointment please give us as much notice as possible. Deposits are non refundable.
- We do not accept American Express cards.
- No filming or photography is allowed in the scan room unless a video package is purchased.
- All bookings are subject to a £20 deposit.
- Should you have any queries/feedback/complaint our friendly staff are only a phone call away 0161 669 5842.
Privacy Notice
Information We Collect
We currently collect and process the following information:
Personal identifiers, contact details and characteristics, such as your name and contact information.
Information from women attending one of our centres for an ultrasound scan.
How We Use Your Information
We use the information you provide to confirm your identity and appointment details.
We may share this information with:
The NHS, if there is a concern regarding your pregnancy.
Amelia Rose Photography, if you ask us to arrange a newborn photoshoot on your behalf.
Lawful Bases for Processing
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are (delete as appropriate):
(a) Consent – You can withdraw your consent at any time by contacting Anna Cowing.
(b) Contractual obligation
(c) Legal obligation
(d) Vital interests
(e) Public task
(f) Legitimate interest
How We Store Your Personal Information
Your information is securely stored at:
10 Bradley Street, Manchester, M1 1EH.
We keep your information for three years, after which it is securely disposed of by shredding.
Your Data Protection Rights
Under data protection law, you have the following rights:
Right of access – You have the right to request copies of your personal information.
Right to rectification – You can ask us to correct information you believe is inaccurate or complete information you believe is incomplete.
Right to erasure – You can ask us to erase your data in certain circumstances.
Right to restrict processing – You can request that we restrict the processing of your data in certain circumstances.
Right to object to processing – You can object to the processing of your personal data in certain circumstances.
Right to data portability – You can request that we transfer the personal information you provided to another organisation or to you, in certain circumstances.
You will not be charged for exercising your rights. We have one month to respond to your request.
To make a request, please contact us at:
hello@47aee4bbf02f7fb78e822464e4f3fbb2-15354.sites.k-hosting.co.uk
How to Complain
If you have any concerns about how we use your personal information, you can contact:
Anna Cowing
10 Bradley Street
Manchester
M1 1EH
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your data.
ICO Contact Details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk